THE RELATIONSHIP BETWEEN QUALITY AND COMPETENCY MANAGEMENT, THE BASIC STEP FOR INNOVATIVE TRAINING TECHNOLOGIES

Abstract

This paper focuses on recent recommendations for harmonizing efforts to manage human efficiency, e-learning and skills in the context of rising global and international enterprises and standards for quality management. This shows the complex interrelationship between strategic management, competency management, assessment and overall quality management. It also emphasizes the need for interoperability of data and systems for learning content, skills and evaluation by taking a holistic approach to the growth of human capital as a key source of innovation and strategic development in training technologies to maximize the return on investment in people and technology. The word "assessment" has been used in the past specifically to refer to the method of assessing the degree to which a subject has been mastered by the learners. In the academic context, it has recently been expanded to include all evaluation uses. In order to become useful, evaluation data are findings or information to be collected, organized, and analyzed.