E- Banking Services: A Study of Factors Which Inhibits Mobile Banking Services

  • Dr Kapil Kumar


 Internet Banking helps the client to access their banks at any time and gives the client access at any time. Customers can check their account information, access their bank statements, carry out transfers such as transferring cash to other accounts and pay other bills sitting in the comfort of their homes and offices. Nevertheless, the greatest downside to Internet banking is the need for a PC with an Internet connection. The fundamental restriction of internet banking is solved by mobile banking, as it restricts customer requirements to only a mobile phone. In most Asian economies such as China, India and Korea, mobile use has seen exponential growth. The primary explanation why Mobile Banking scores over Internet Banking is that it makes banking convenient and 24X7 availability. This study is aimed to find out various demographic factors which contributes towards use of mobile banking services.