Impact of Employee Engagement and Emotions at Workplace on Employee Performance of Healthcare Industry

Abstract

An employee emotion plays a significant role in the workplace. Employee emotion at the workplace is defined as the act of showing organizationally desired emotions during workplace. Currently, managing employee emotions in the workplace are more important because now a days the workplace is a challenging place. Changes are constant due to reorganizations, mergers, transfers, and individual job changes.Employee engagement at the workplace in terms of how much an employee feels passionate towards their job and his commitment towards the organization. The significance of employee engagement cannot be overstated.

This paper studied the impact of employee engagement and emotions at workplace on employee performance of healthcare industry.The results of this study will help in achieving encouraging results for the performance of healthcare employees.

Key Words:Brand, Loyalty, Customer satisfaction, Customer preference