Applying Hiercarchial Service Quality Model in Measuring Mobile Phone Service Quality (Network Service Provider) in Ahmedabad City

  • Mr. Jignesh Darji, Dr. Vineeta Gangal

Abstract

The Indian broadcast communications part formed by shopper request, development and aggressive powers offers enormous development openings. With the second biggest supporter base on the planet with 1.06 billon associations (counting fixed telephone lines), the telecom business is blasting. The motivation behind this investigation is to affirm that each of the three degrees of the proposed various leveled structure; including the essential elements of communication, result, and condition characteristics, were significant and substantial in estimating cell phone administration quality in India. The examination was bound to Ahmedabad city as it were. This paper gives suggestions to future research on administration quality estimations in India.

Published
2019-12-24
Section
Articles