SELF SERVICE TECHNOLOGIES AND CHALLENGES OF COMMERCIAL BANKS IN KERALA: AN ANALYSIS

  • Dr.Saleena AS et al.

Abstract

The banking industry today is amid an Information Technology revolt. A combination of regulatory and aggressive reasons has led to the increasing importance of total banking mechanization in the Indian banking industry. The customers of banks of at present have a virtual bill of fare of options as far as delivery channels are apprehensive, and all these are the payback of technology, with the most perceptible payback happening in the areas of payments for retail transactions. A variety of cards, Automated Teller Machines, electronic-based funds transfers, Internet banking, Mobile banking are all some of the up-to-the-minute technology-based payment solutions, which have gained large recognition amongst the Indian banking public. With technological solutions swiftly evolving, more new products and services may soon become the order of the day.

Published
2019-12-03